Welcome to The Roaming Roberts (theroamingroberts.com). We are Malcolm and Rachael, a couple based in Queensland, Australia, who share cruise and travel experiences through this website and our YouTube channel. This policy explains what personal information we collect, how we use it, and the choices you have.

Information we collect

Information you give us. If you contact us, subscribe to our email list, download our free cruise packing checklist, leave a comment, or buy something from us, we may collect your name, email address, and anything else you choose to include in your message.

Information collected automatically. When you visit the site, we and our service providers may collect technical information such as your IP address, browser type, device, the pages you view, and how you arrived at the site. This is collected using cookies and similar technologies.

We do not knowingly collect sensitive information, and please don’t send us payment card details or health information by email or through our contact form.

How we use your information

• To reply to your messages and enquiries
• To send you the free checklist and our email updates, if you’ve signed up
• To understand how people use the site so we can improve our content
• To keep the website secure and working properly
• To meet our legal obligations

We will not sell your personal information.

Cookies

Cookies are small files stored on your device. We use them to make the site work, to measure visits, and to remember your preferences. You can block or delete cookies in your browser settings, though some parts of the site may not work as well without them.

Third-party services

We use other companies to run the site. They may collect information about you under their own privacy policies:

• YouTube (Google): our videos are embedded on the site. Playing a video may set cookies and share data with Google.
• Google Analytics: to see which pages are popular.
• [Your email provider, e.g. MailerLite, Flodesk, Mailchimp]: to deliver our email list and checklist.
• WordPress, Jetpack and our hosting provider – Bluehost: to host the site, deliver images and protect it from spam and attacks.

Affiliate links

Some links on this site are affiliate links, which means we may earn a small commission if you buy through them, at no extra cost to you. Our affiliate links may use cookies to track referrals. Please see our Affiliate Disclosure for details.

Sharing your information

We only share personal information with the service providers listed above, with people you ask us to share it with, or where the law requires it. Some of these providers are based overseas (for example in the United States), so your information may be stored or processed outside Australia.

Keeping your information safe and how long we keep it

We take reasonable steps to protect your information, but no website or internet transmission is completely secure. We keep personal information only as long as we need it for the purposes above or as the law requires. You can unsubscribe from our emails at any time using the link in any email we send.

Your choices and rights

You can ask us to tell you what personal information we hold about you, correct it, or delete it. If you are in Australia, you may also have rights under the Privacy Act 1988 (Cth). If you are in the UK or EU, you may have additional rights under local data protection law. To make a request, email us at the address below. If you are unhappy with how we’ve handled your information, please contact us first. In Australia, you can also complain to the Office of the Australian Information Commissioner (oaic.gov.au).

Children

This site is intended for a general audience and is not directed at children under 13. We do not knowingly collect information from children.

Links to other websites

Our site contains links to other websites, including YouTube and cruise lines. We are not responsible for their privacy practices, so please read their policies.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed.

Contact us

Malcolm and Rachael, The Roaming Roberts
Queensland, Australia
Email: theroamingroberts0@gmail.com